customer.io

To create your API key to connect for your instance of customer.io to Ethyca, follow the steps below:

  1. Navigate to https://fly.customer.io and log in with your credentials.
  2. Once authenticated, click your name in the top right corner and select “Account settings” from the dropdown

  1. Select “API credentials” from the Settings page

Beta Domain

Your Beta Domain is beta-api.customer.io. Enter this into Ethyca.

API Key, Tracking API Key and Tracking Site ID

  1. From the tab that says “Tracking API Keys”, press the button labeled “Create Tracking API Key”

  1. Give your Tracking API Key a descriptive name, such as “Ethyca Privacy Management”.

  1. This creates your Tracking API Key and Tracking Site ID. Copy and paste these into Ethyca.

  1. Select the tab that says “App API Keys” and press “Create App API Key”

  1. Give your Tracking API Key a descriptive name, such as “Ethyca Privacy Management”

  1. This creates your App API Key. Copy and paste your App API Key into Ethyca. This is the only time you will be able to view your App API Key.

Tracking Domain

Your Tracking Domain is track.customer.io. Enter this into Ethyca.