Ethyca has an integration with Narvar that allows us to submit erasure requests, known in the GDPR as the Right to Forget (RTF) and in the CCPA as the RTD (Request to Delete), via an automated email.

This integration sends an automated email from your Ethyca Control Panel to the Narvar partner deletion email address where your Narvar integrations manager will handle the deletion of your customers’ individual subject data.

If you are looking to set up this integration through Ethyca, please follow the steps below:

Step 1) Send your Narvar Account Manager or Implementation Manager the following email, CCing your Ethyca Privacy Success Manager, to notify them of the process:

Hi <insert name here>,

We have partnered with Ethyca to automate our data privacy requests for downloading and erasing subject data. Since Glew is our business intelligence partner, we wanted to let you know that when you receive a subject erasure request from us, it will come from Ethyca and read as follows:

Hi there,

This is an automated email from Ethyca, an automated data privacy
compliance system working on behalf of <OUR COMPANY>. We have received
a request from a customer of <OUR COMPANY> wanting to exercise their
data privacy right to be deleted. Please delete all PII data for the
data subject with email address of <DATA SUBJECT EMAIL ADDRESS>. We
appreciate your help and for any questions pertaining to this request,
please reply to this email directly.

The Ethyca Team

We appreciate your partnership as we continue to work together through these data compliance use cases.

Thank you,

<Your Name>

Step 2) Add the Integration into the Control Panel and click Save. No connection settings required.