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Alchemer

This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

Alchemer (opens in a new tab) offers the world’s most flexible feedback and data collection platform, with twice as many question types and a low-code design that allows innovative thinkers across organizations to solve real business problems cost-effectively.

Prerequisites

Note In order to use the API you must have an Enterprise account with Alchemer

In order to integrate with Alchemer, you'll need to choose or create an Admin User account, and ensure the API Access Rules such that:

  • Allow API access is selected
  • API GET calls must be allowed
  • API DELETE calls must be allowed

Details on the API Access Rules can be found in the Alchemer Authentication docs (opens in a new tab)

Once you have this configured, you'll need to create an API key and then collect the following information specific to this user:

NameDescription
Domain*The URL for your Alchemer instance (default: api.alchemer.com)
API key*Your Alchemer API key. Follow Alchemer's docs for steps to retrieve this key (opens in a new tab)
API key secret*Your Alchemer API key secret. Follow Alchemer's docs for steps to retrieve this key (opens in a new tab)

Integrating with Alchemer

To integrate an existing system with Alchemer:

  1. Navigate to Data mapView Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Alchemer endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionEndpointDescription
Update or Erasure RequestsDELETE CONTACTLISTCONTACT (opens in a new tab)Delete a specific contact from a contact list.