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This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

Heap (opens in a new tab) is an analytics platform that automatically captures and measures user interactions on websites and mobile apps for data-driven insights.


In order to integrate with Heap, you'll need to collect the following information:

Domain*The unique URL for your Heap instance
App ID*Your Heap custom App ID. Follow Heap's docs for steps to retrieve this from the project (opens in a new tab)
API key*Your Heap custom App ID. Follow Heap's docs for steps to generate and retrieve this key (opens in a new tab)

Integrating with Heap

To integrate an existing system with Heap:

  1. Navigate to Data mapView Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Heap endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionEndpointDescription
Erasure requestsUser (opens in a new tab)Erase user information