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Ada Chatbot

This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

Ada Chatbot (opens in a new tab) specializes in AI-powered automation that drives cost-effective resolutions for your business, delivers a modern customer experience, and empowers your team.

Prerequisites

In order to integrate with Ada Chatbot, you'll need to collect the following information:

NameDescription
Domain*The Data Compliance API value. This value can be seen by going to the Settings --> Integrations within the Admin GUI (https://developers.ada.cx/reference/authentication (opens in a new tab))
Ada Chatbot Data Compliance API*Data Compliance API. See Ada Chatbot Authorize API integrations (opens in a new tab) docs to learn more.

Integrating with Ada Chatbot

To integrate an existing system with Ada Chatbot:

  1. Navigate to Data mapView Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Qualtrics Endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionEndpointDescription
Delete all data associated with a chatter's email addressdata-subject-requests (opens in a new tab)Deletes all data associated with the provided chatter's email address linked to the bot.

By default, deletion requests are fulfilled by masking personal information. To enable Fides to delete personal information, ensure the masking_strict variable in your fides.toml file is set to false.