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Gong

This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

Gong (opens in a new tab) enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.

Prerequisites

In order to integrate with Gong, you'll need to collect the following information:

NameDescription
Domain*The domain for Gong (default: api.gong.io)
Access Key*Your Gong API Access Key. Details on how to locate this value can be found in Gong's docs Gong API Page (opens in a new tab)
Access Key Secret*Your Gong API Access Key Secret. Details on how to locate this value can be found in Gong's docs Gong API Page (opens in a new tab)

Integrating with Gong

To integrate an existing system with Gong:

  1. Navigate to Data mapView Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Gong endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionEndpointDescription
Access requestsRetrieve data by email (opens in a new tab)Retrieve all references to an email address
Erasure requestsDelete data by email (opens in a new tab)Delete the email address, and all associated elements