Skip to content

Attentive

This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

Attentive is an AI-driven marketing platform that specializes in SMS and email communication for B2B companies. It focuses on personalized, real-time engagement, helping businesses grow their subscriber base, segment audiences, and automate outreach. The platform also emphasizes compliance and risk management, making it a powerful tool for tech-centered enterprises looking to scale their digital marketing efforts.

Prerequisites

In order to Integrate with Attentive, you'll need to create a custom App (opens in a new tab) and recieve an API Key API Credentials (opens in a new tab). When you create the Token, you Must give it Privacy Request Write permission, in order for fides to submit Privacy Requests

NameDescription
Domain*The Authentication domain for access tokens.
API_Key*The API Key for the custom app created on Attentive

Integrating with Attentive

To integrate an existing system with PowerReviews:

  1. Navigate to Data mapView Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Attentive endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionActionDescription
Access RequestsTest Authentication (opens in a new tab)Returns the identity associated to the API Token. This is to test that the connection is OK
Update or Erasure RequestsSubmit privacy Request (opens in a new tab)Submits a Right To Privacy request with an email or phone to be removed