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Consent Fundamentals: Privacy Experiences

5minFidesConsent Management

In this page, we'll outline what privacy experiences are and the various types of privacy experiences available in Fides.

Privacy Experiences

If notices are the text that is displayed to the user about your organization's data processing activities and the method of consent is the type of consent collected, you can think of the privacy experience in Fides as the way the notice and consent are displayed to the visitor - their experience.

Privacy Experiences are the user experience for how a visitor is presented with a privacy notice and consent.

Fides provides the following privacy experiences:

  • Banner+Modal: is more common in Europe (EEA) and is displayed to the user when they first visit the site. Often, this is a consent banner that appears at the bottom of the page. Typically, clicking on the banner allows a user to open a popup modal to personalize their consent setttings.
  • Modal: is more common in the United States where privacy laws grant users the right to opt out of certain types of data processing like targeted advertising. Typically this modal is opened by clicking a link in the footer of websites.
  • Privacy Center: is also common in the United States and is available as a link in in the footer of all pages of a website, allowing a visitor to quickly access and personalize their consent and privacy settings in a separate page.

Banner+Modal Experience

The banner+modal experience is most common in Europe (EEA) as a result of the ePrivacy Directive and the GDPR. However, it's also required for notice-only regulations in some other locations.

A banner ensures that the visitor takes action before any data processing occurs on site and as a result is seen as good practice for collecting explicity opt-in consent.

Consent Management - Opt-in Banner

The Fides opt-in consent banner features a text based notice about your data processing activities, and three links that the visitor can interact with:

  • Opt-In: The "Accept All" option, where the visitor can agree and consent to all of the data processing activities.
  • Opt-Out: The "Reject All"" option, where the visitor can object to all forms of data processing activities.
  • Manage Preferences: The "Manage Preferences" option, where a user can customize their consent preferences for each data processing activity.

When a visitor clicks "Manage Preferences", a popup opens to display all privacy notices for your organization and a set of controls to allow the visitor to set their preferences. The example below demonstrates a possible popup:

Consent Management - Opt-in Popup

Modal Experience

The modal experience is more common in the United States as a result of the opt-out rights afforded by many state privacy laws. The modal is typically triggered by a link or button on a website which is most commonly placed in the footer. The text of this link may vary by location. Common labels include "Manage Privacy Preferences" and "Do Not Sell or Share my Personal Information" as shown in the example below:

Consent Management - Do Not Sell or Share My Personal Information

The standalone modal is the same modal that is triggered by clicking on the banner of the banner+modal experience. The example below demonstrates a possible popup modal triggered by clicking on a link:

Consent Management - Opt-Out Popup

Privacy Center Experience

The privacy center experience is another way to provide consent in the US, where most state privacy regulations are opt-out in nature.

Typically, the privacy center is paired with a link to it available in the footer across all pages of your brand website. The text of this link may vary by location but can be similar to the language used to open the pop up modal.

Clicking on the link takes the visitor to the privacy center, typically on a subdomain of your brand website, such as:

From here, the visitor can view and update their privacy preferences:

Consent Management - Privacy Center

Now that we've covered the fundamentals of privacy notices, methods of consent, and privacy experiences, let's go step-by-step through the configuration for each of these.