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This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

Atlassian Jira Software (opens in a new tab) is a project management tool that provides issue tracking, bug tracking, and agile project management capabilities for teams.


In order to integrate with Jira, you'll need to collect the following information:

Domain*The unique URL for your Jira instance (ex. ). Follow Jiras Getting Started (opens in a new tab) docs to learn more.
Username*The email address of the authorized Jira user. Follow Jiras Getting Started (opens in a new tab) docs to learn more.
API token*The token used for authentication to Jira. To learn more about how to generate and retrieve this, see Jiras API token documentation (opens in a new tab).

Integrating with Jira

To integrate an existing system with Jira:

  1. Navigate to Data mapView Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Jira Endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionEndpointDescription
Access RequestsFind Users (opens in a new tab)Used to interact with project users
Delete RequestsDelete User (opens in a new tab)Used to delete users from Jira's user base

By default, deletion requests are fulfilled by masking personal information. To enable Fides to personal information, ensure the masking_strict variable in your fides.toml file is set to false.