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HubSpot

This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

HubSpot (opens in a new tab) is a customer relationship management (CRM) platform that helps customers with inbound marketing, sales, and customer service.

Prerequisites

In order to integrate with HubSpot, you'll need to collect the following information:

NameDescription
DomainYour HubSpot API URL (default:api.hubapi.com)
Private app token*Your HubSpot App's access token. Follow HubSpot docs to create a private app and retrieve the token (opens in a new tab)

Integrating with HubSpot

To integrate an existing system with HubSpot:

  1. Navigate to Data mapView Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

HubSpot Endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionEndpointDescription
Access RequestsContacts (opens in a new tab)Returns information about a contact in your CRM
Update or Delete RequestsContacts (opens in a new tab)Used to mask information about a contact in your CRM
Access RequestsOwners (opens in a new tab)Returns information about an owner in your account
Access RequestsSubscription preferences (opens in a new tab)Returns information about a contact's subscriptions and their statuses
Update or Delete RequestsSubscription preferences (opens in a new tab)Used to unsubscribe a contact from subscriptions
Access RequestsUsers (opens in a new tab)Returns information about a user in your account
Update or Delete RequestsUsers (opens in a new tab)Used to remove a user from your account