Consent Management: Configuring Privacy Experiences

In this tutorial, we'll review privacy experiences, how they're configured, and how they're presented to visitors.

After reading this, you'll be familiar with how to configure privacy experiences and how privacy notices are presented within your privacy experiences to visitors based on their location.

Prerequisites

For this tutorial you'll need:

• A Fides Cloud or Fides Enterprise account
• The role of Owner or Contributor for your Fides organization.
• At least one system with a data use on your Data Map. Read how to add systems to the Data Map now.
• At least one privacy notice configured. Read how to configure privacy notices now.

What are Privacy Experiences?

A privacy experience in Fides is the user experience for how privacy notices are presented to a visitor based on the regulations that apply in the user's location.

Fides has two default privacy experiences, the Overlay and accompanying pop-up and the Privacy Center. Learn about privacy experience fundamentals here.

Viewing Privacy Experiences

To view privacy experiences in Fides, navigate to Privacy requests → Consent → Privacy experiences where you'll see a list of currently configured privacy experiences for your Fides account.

Each item on the list of privacy experiences consists of a location, component type, date of last update, and a toggle to enable it.

• Locations: the locations this privacy experience will be displayed.
• Component: the type of privacy user experience.
• Last update: the last time the privacy experience was modified.
• Enable: a toggle to activate to deactivate the privacy experience. An inactive experience is not displayed to any visitor.

The Get JavaScript tag button allows you to copy your JavaScript tags for configuring front end consent. Learn how to configure front end consent here.

Available Privacy Experiences

Fides has two default privacy experiences you can configure:

1. Privacy Center: a privacy center typically available at https://privacy.your-brand.com.
2. Overlay: a banner and pop-up commonly used for opt-in cookie consent.

Configuring the Privacy Center Experience

Click on the Privacy center component to view the detailed configuration page.

From here you can set the two components of the privacy center experience:

1. Consent Page Text: the text information displayed to the user at the top of the consent management section of the privacy center.
2. Actions: the labels for the buttons presented to the user in the privacy center.

Let's review each privacy center experience configuration component:

Consent Page Text

The consent page text is the information shown to your visitor in the privacy center experience.

As shown in the screenshot below, you can configure:

• Title: the title of the privacy center consent page displayed to the visitor.
• Description: the detailed text of the privacy center displayed to the visitor.

Actions

The actions represent the labels you can assign to buttons on the privacy center.

You can configure:

Save button label: the label for the Save button action.

Configuring the Overlay Experience

Click on the Overlay component to view the detailed configuration page.

From here you can set the three components of the privacy center experience:

1. Overlay and Preference Text: the text information displayed to the user on both the overlay and in the preference pop-up.
2. Actions: the labels for the buttons presented to the user in both the overlay and in the preference pop-up.
3. Privacy Policy: the label for the privacy policy and link to the privacy policy.

Let's review each overlay and preference pop-up configuration component:

Overlay and Preference Text

The overlay and preference text is the information shown to your visitor in the overlay and preference pop-up experience.

As shown in the screenshot below, you can configure:

• Overlay title: the title displayed to the user in both the overlay and the pop-up experience.
• Overlay description: the description displayed to the user in both the overlay and the pop-up experience.

Actions

The actions represent the labels you can assign to buttons on the overlay and preferences pop-up.

You can configure:

• Accept button label: the label to accept the privacy notice.
• Reject button label: the label to reject the privacy notice.
• Preferences button label: the label to open the preferences pop-up.
• Save button label: the label to save preferences in the pop-up.

Privacy Policy

Here, you can configure the label and URL for the location of your public privacy policy to be displayed in the notice.

Display Configuration

You can configure where the overlay and preference pop-up are displayed using the display configuration options as follows:

• Always enabled: the overlay will be displayed to every visitor, regardless of location.
• Enabled where legally required: the overlay will only be displayed to users where it is legally required.
• Always disabled: the overlay will never be displayed to any visitor.