Privacy Requests: Rejecting Requests
Introduction
In this tutorial, you'll learn how to reject privacy requests in Fides Control and provide a reason for the decision to ensure consistent record keeping and to communicate to the subject.
Prerequisites
For this tutorial, you'll need:
- A Fides Cloud or Fides Enterprise account
- The role of either
Owner
,View & Approver
orApprover
to manage privacy requests. - At least one system integration configured for privacy requests. Read how to configure an integration.
- A privacy center to receive and process privacy requests. Read how to configure a privacy center.
Rejecting a Privacy Request
A privacy request can be rejected from the privacy request administration page or from the privacy request details page.
To reject a request on the administration page, hover over the kebab menu ...
for the request and click Deny as shown:
![Reject Privacy Request](/docs/assets/img/tutorials/privacy-requests/privacy-requests-reject.gif)
To reject a request on the request details page, click the Deny button as shown:
![Reject Privacy Request](/docs/assets/img/tutorials/privacy-requests/privacy-requests-deny.gif)
Recording a Reason for Rejection
When rejecting a privacy request, you'll be prompted to provide a reason for rejecting the request. The reason for rejecting the request is stored in the Fides audit trail for reporting purposes and also communicated to the subject via email.
![Reject Privacy Request Reason](/docs/assets/img/tutorials/privacy-requests/privacy-requests-reject-reason.gif)
Next, we'll look at how to approve a privacy request.