Privacy Requests: Rejecting Requests

Introduction

In this tutorial, you'll learn how to reject privacy requests in Fides Control and provide a reason for the decision to ensure consistent record keeping and to communicate to the subject.

Prerequisites

For this tutorial, you'll need:

• A Fides Cloud or Fides Enterprise account
• The role of either Owner, View & Approver or Approver to manage privacy requests.
• At least one system integration configured for privacy requests. Read how to configure an integration.
• A privacy center to receive and process privacy requests. Read how to configure a privacy center.

Rejecting a Privacy Request

A privacy request can be rejected from the privacy request administration page or from the privacy request details page.

To reject a request on the administration page, hover over the kebab menu ... for the request and click Deny as shown:

To reject a request on the request details page, click the Deny button as shown:

Recording a Reason for Rejection

When rejecting a privacy request, you'll be prompted to provide a reason for rejecting the request. The reason for rejecting the request is stored in the Fides audit trail for reporting purposes and also communicated to the subject via email.

Next, we'll look at how to approve a privacy request.